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FAQ

The quick answers.

The five questions we get asked most. If yours is not here, write to us.

Hospitals, blood banks, and NGO networks delivering thalassemia care in India. Our users are clinicians, transfusion staff, organization admins, and the patients they care for.
We do not run a self-serve trial. We do run pilot engagements for qualifying organizations, including discounted pilot pricing for NGOs. Book a demo and we will scope one for you.
Most organizations are live within fourteen days. The bottleneck is usually data migration from existing spreadsheets and EMRs. We handle the technical lift.
All production patient data is stored within India. See our security and privacy pages for the full residency story.
Yes, when their treating organization enables the patient role. Patients see upcoming visits, lab results, articles, and reminders in a calm, private space.